Terms of service

Terms of Service

Last updated: 26/05/2026

Welcome to The Intentional Nursery ("we," "our," "us"). These Terms of Service ("Terms") govern your use of our website theintentionalnursery.com and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. About Us

theintentionalnursery.com is operated by The Intentional Nursery, based in Australia.

📧 Contact: theintentionalnursery.@gmail.com 

2. Eligibility

To use our website and place orders, you must:

  • Be at least 18 years of age, or have permission from a parent or legal guardian
  • Provide accurate, complete information
  • Use the site only for lawful purposes

3. Products

We sell baby products and digital parenting guides. We make every effort to display products accurately, but:

  • Colours may vary slightly due to screen settings
  • Sizes are approximate and may have minor variations
  • Product availability is not guaranteed and may change without notice

We reserve the right to limit quantities, refuse orders, or discontinue products at our discretion.

4. Orders and Pricing

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated
  • Prices include GST for Australian orders under AU$1,000
  • We reserve the right to correct any pricing errors and cancel affected orders with a full refund
  • Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion
  • A binding contract is formed only when we send you a dispatch confirmation

5. Payment

Payment is required at the time of order. We accept payment via:

  • Credit/debit card (Visa, Mastercard, AmEx)
  • PayPal
  • Afterpay / Klarna / Shop Pay (where available)
  • Other methods displayed at checkout

All payments are processed securely. We do not store full card details.

6. Shipping and Delivery

Shipping is governed by our Shipping Policy. Please review it before placing an order.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy. Your rights under Australian Consumer Law and other applicable consumer law in your country are not affected by these Terms.

8. Digital Products (PDF Guides)

When you purchase or receive a digital product (such as our PDF parenting guides):

  • The product is delivered electronically via email or download link
  • The product is for personal, non-commercial use only
  • You may not redistribute, resell, or share the product without our written permission
  • Digital products are non-refundable once delivered, except where required by law
  • We retain all copyright and intellectual property rights

9. Intellectual Property

All content on our website — including text, images, logos, designs, and PDF guides — is owned by The Intentional Nursery or our licensors and protected by copyright and trademark law.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our branding or trademarks for commercial purposes
  • Reverse-engineer, modify, or create derivative works from our products

10. User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Upload viruses, malware, or harmful code
  • Harass, abuse, or harm other users or our staff
  • Use automated tools (bots, scrapers) without our written permission
  • Post false, defamatory, or misleading reviews or content

We reserve the right to refuse service, cancel orders, or ban users who violate these Terms.

11. Reviews and User-Generated Content

If you post reviews, comments, or other content on our site or social media:

  • You grant us a non-exclusive, royalty-free licence to use, display, and share that content
  • You confirm that the content is accurate, lawful, and your own
  • We reserve the right to remove content that violates these Terms

12. Disclaimers

Our products are sold "as is." While we make every effort to ensure quality:

  • We do not guarantee that any product will meet your specific expectations
  • Our PDF guides are for informational and educational purposes only and do not constitute medical, legal, or professional advice
  • Always consult a qualified healthcare professional for advice regarding your baby's health, feeding, sleep, or development
  • Use of any product is at your own risk

13. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim is limited to the amount you paid for the relevant product
  • We are not liable for indirect, incidental, or consequential damages
  • Nothing in these Terms excludes liability that cannot be excluded under applicable law (including Australian Consumer Law)

14. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

  • Your breach of these Terms
  • Your misuse of our products or website
  • Your violation of any law or third-party rights

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of New South Wales, Australia.

If you are a consumer in another country, you may have additional rights under your local consumer protection laws, and we respect those rights.

16. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the most recent version. Continued use of our website after changes constitutes acceptance of the updated Terms.

17. Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Us

📧 Email: theintentionalnursery@gmail.com🌐 Website: theintentionalnursery.com 📍 Business: The Intentional Nursery, Australia